Tools We Use

A transparent look at the toolset behind every Hybrowlabs project. ERPNext sits at the centre; project management, support, documentation, and time tracking all run inside it, with best-in-class tools added around it and adapted to your organisation's standards.

Your Toolset, by Workflow Stage

Here's how the tools map across the lifecycle of your project.

The Eight Tool Areas

#	Tool Area	How We Use It
01	Project Management	Primarily managed within ERPNext (Projects module) for task tracking, milestones, and issue management. Depending on client/project needs, Jira may also be used for enhanced tracking and collaboration.
02	Code Repository	Code is managed using Git-based repositories, typically GitHub or GitLab, with proper version control, a branching strategy, and code review processes.
03	Communication	Email is used for formal communication, while WhatsApp, Telegram, or Discord may be used selectively for quick updates or urgent coordination.
04	Video Calls	Primarily conducted via Google Meet or Microsoft Teams, based on client preference and organisational standards.
05	Documentation	Maintained using Google Docs/Sheets for collaborative documentation and shared access, along with ERPNext Wiki/Attachments for system-specific or project-linked documents.
06	Design	UI/UX designs and wireframes are created using Figma as the preferred tool, with Adobe XD used when required.
07	Support	Managed primarily through the ERPNext Helpdesk module via the ticketing system.
08	Time Tracking	Time tracking is done within ERPNext Timesheets or integrated tools, enabling effort logging, billing alignment, and project monitoring where required.